How is SpeakUp different than other internal communication tools?
SpeakUp is enterprise software (as a service) but it was made with end-user experience in mind. We strongly believe that enterprise software is (mostly) terrible, and we are doing our part to change that.
SpeakUp is not just more yammering and chattering - it's a structured communication tool that provides companies with a simple way to define problems, solve them, and generate new ideas. Hence, employee-sourced innovation.
SpeakUp results in concrete decision making. Conversations are great, decisions are better. The discussion is important, but what we really counts are tangible decisions that improve business performance.
Groups are a way to organize your SpeakUp account. You can create groups to match functional teams, company hierarchy or in any way that's useful to you. Each group has its own feed and its own manager for decision making. For instance, if you have a post that is highly specific to the marketing team, you may only want to post it in the “marketing” group.
What happens if someone posts inappropriate content in my company's SpeakUp account?
Come across an inappropriate post? Flag it for removal. Is there a post that is of little value, or one that you disagree with? Downvote it. Want to have full control to delete posts and/or disable anonymous posting? Upgrade to a manager account (link) or invite a manager to take over administrative access of your company's account (link).
What happens to posts when there is no manager to make decisions?
Employees can collaborate by creating new posts, commenting and voting. Conversations are great, but decisions are better. To get the most out of your SpeakUp account, invite a manager or upgrade your company's account to enable decision making.
How do I track the progress of solutions and ideas once they've been approved?
We suggest that you formally add approved/amended solutions and ideas to the company's existing project management process to ensure that the work is assigned to an owner, given a timeline and is seen through to completion. If you don't currently have a process for this, we can help.
The posts you make are only visible to other registered SpeakUp users from your company. All members of your company's SpeakUp account must verify their company email address before they're granted access. Company Managers (paid accounts) have the option to invite people with non-company email addresses.
We use SSL (Secure Socket Layer) encryption - the same technology used for online banking and e-commerce sites. Your credit card information is securely stored in an encrypted vault by our PCI compliant payments provider.